NO RETURNS • NO REFUNDS • NO EXCHANGES

All sales of plants, shrubs, trees, and flowers are final.

We do not offer returns, refunds, exchanges, or replacements on plants purchased and taken from our nursery by the customer.

Our customers have the opportunity to personally select and carefully inspect their plants before completing their purchase. We take pride in offering healthy, quality plants in good condition at the time of sale.

By completing your purchase, you acknowledge that you have had the opportunity to inspect, select, and accept your plants in their condition at the time of purchase.

Once your purchase is completed and the plants leave our nursery, the sale is final.

We cannot be responsible for the condition, health, growth, or survival of plants after they leave our care. Many factors outside of our control can affect plants, including transportation, handling, planting, watering, soil and drainage conditions, sunlight, temperature, frost, freezes, excessive heat, drought, storms, pests, disease, chemicals, animals, and ongoing care and maintenance.

Plants that are purchased and planted or installed by the customer or another person or company have no warranty or guarantee from our nursery.

Exception: Plants and trees professionally planted and installed by our nursery are covered by our 3-Month Planting Warranty described below.

ALL SALES ARE FINAL — NO RETURNS, REFUNDS, OR EXCHANGES.

The buyer is responsible for all shipping, delivery, transportation, and related costs associated with their purchase unless otherwise agreed to in writing before the sale is completed.

Shipping and delivery charges are not included in the purchase price unless specifically stated otherwise.

We take pride in the health and quality of our plants. We make every effort to ensure that all plants are healthy and in good condition before they leave our nursery.

Plants are inspected before leaving our property. The buyer or transportation provider is encouraged to inspect the plants before loading and transporting them.

Once plants have been picked up by the buyer, delivery company, shipping company, freight carrier, or other transportation provider and have left our nursery, responsibility for their transportation and handling passes to the buyer.

Unless otherwise agreed to in writing, the buyer is responsible for arranging and paying for shipping, delivery, or transportation.

We are not responsible for damage, loss, delays, improper handling, weather exposure, temperature conditions, loading or unloading issues, or other problems that occur during transportation or delivery after the plants leave our nursery.

If the buyer selects or hires a third-party shipping, freight, or delivery provider, transportation or delivery claims are the responsibility of the buyer and the transportation provider.

The buyer is responsible for ensuring the delivery location is accessible and suitable for receiving the order and that someone is available to accept delivery when required.

The buyer should inspect all plants immediately upon delivery.

Shipping or delivery does not change our Return & Refund Policy.

ALL SALES ARE FINAL — NO RETURNS, REFUNDS, OR EXCHANGES.

When our nursery provides the planting and installation service for your plants or trees, we include a 3-month limited warranty beginning on the date of installation.

Our team takes care to properly plant and install each plant or tree and leave it in good condition when the installation is completed.

If an eligible plant or tree that we installed dies or fails within the 3-month warranty period, we will provide one replacement only, subject to the terms of this warranty.

The warranty covers a maximum of one replacement per eligible plant or tree during the original 3-month warranty period.

Once a plant or tree has been replaced, no additional replacement, refund, credit, or warranty will be provided for that plant or tree, even if the replacement does not survive.

The original 3-month warranty period does not restart or extend when a replacement is provided.

After installation, proper watering and ongoing care are the customer's responsibility.

Before approving a replacement, we reserve the right to inspect the plant or tree and the planting area. We may check watering, soil conditions, drainage, and the overall care of the plant.

Customers are expected to properly water and care for their plants according to the instructions provided by our nursery.

If we determine that a plant can reasonably be saved rather than replaced, we may provide fertilizer or other appropriate corrective care first.

If lack of proper watering or care is determined to be the cause of the problem, the warranty may be void and a replacement may be denied.

The 3-month warranty does not cover loss or damage caused by circumstances outside of our control, including improper watering, overwatering, improper care, extreme or unusual weather, frost or freeze damage, drought, flooding, storms, animals, pests, chemicals, lawn equipment, construction, vandalism, or damage caused by another person or company.

Plants or trees that are not planted and installed by our nursery are not covered by the 3-month warranty.

Plants purchased and taken by the customer are subject to our regular All Sales Final Policy.

3-MONTH LIMITED WARRANTY WHEN WE PLANT & INSTALL

ONE REPLACEMENT PER ELIGIBLE PLANT OR TREE

CUSTOMER IS RESPONSIBLE FOR PROPER WATERING & CARE

WE MAY INSPECT THE PLANT BEFORE APPROVING A REPLACEMENT

WE MAY PROVIDE FERTILIZER OR CORRECTIVE CARE BEFORE REPLACING

THE WARRANTY DOES NOT RESTART AFTER A REPLACEMENT

NO SECOND REPLACEMENT • NO REFUND • NO STORE CREDIT